A key challenge for BFSI sector is to manage the KYC requirement while onboarding a new customer. truMe’s value proposition for BFSI clients in this area is irresistible. 

Meeting KYC requirements is a costly and time-consuming process for the business, which puts the customer to significant inconvenience as well. Doing KYC by the traditional methods requires huge manpower and therefore, moves at snail’s pace due to capacity constraints. Besides, there is ever-present risk of fraud as KYC process is managed physically. 

truMe has the solution to these multiple woes of the BFSI clients. truMe eKYC is a secure, cost-effective and convenient alternative, which completely takes away the friction from the KYC process. With the entire process automated, our robust technology ensures complete security and privacy. truMe eKYC uses Aadhaar as the identity verification tool. The verification happens real-time and direct from the source, i.e. UIDAI, eliminating any risk of fraud. truMe’s state-of-the-art kiosks – both manned and unmanned – provide a superlative experience to the customer, with best-in-class security and reliability. truMe uses various interfaces for the eKYC solution. The on-boarding journey of a customer rides a secure QR code and the face-matching is secure, private and real-time.

truMe eKYC offers the following to the BFSI clients :-

• Superlative reach for the client – No capacity constraint 
• Drastic reduction in cost & time 
• eKYC process is completely secure and fraud-free
• eKYC is instant
• Digitization and automation means zero manpower requirement
• Easy integration with the existing customer on-boarding work-flow
• Amazing convenience for the customers
• Self-service kiosks provide –
  • Best-in-class security
  • Robust interface
  • High reliability
• Single solution for all kinds of customers – 
  • Retail customers
  • Corporate Banking customers
  • In-branch and away-from-branch customers

Why truMe

● Easy and quick e-KYC within seconds
● No paperwork
● Instant detection of forgery in Aadhaar card/ number
● Staff hired in remote locations don’t have to travel for eKYC
● Detailed e-KYC status reports
● Integrates with existing system for sharing e-KYC details
● Integrates with Access Gates

Use Cases

● e-KYC of existing staff in one go through bulk upload process
● e-KYC of new Joinees
● Onboarding of Temp staff
● Employees and Temp Staff can also verify themselves against the generated e-KYC requests as per their convenience using self service kiosk
● Manpower providers can supply “Aadhaar pre-verified” staff to client organizations

Deployment Strategy

● On Premise or Cloud Based implementation
● Centralized server for multiple locations for effective controlling and reporting
● Choice of kiosk based, desktop based or App based solution
● Network Requirement : Internet Connectivity
● Easy integration with existing access gates
● Deployment Time : 1-2 working days